Information We Collect
How We Use Information
Information Sharing and Disclosure
International Transfers and Privacy Shield
Managing Your Personal Information
Links and Pointers to Other Sites
Data Storage and Security
Changes to This Policy
Effective November 22, 2018
INFORMATION WE COLLECTGenerally the information collected when you interact with our Services falls into two categories:
(1) Personal information you provide us directly, such as when you register an account, create user content or communicate with us; and
(2) Non-personally identifiable information collected automatically through technology, which includes tracking information collected by us or our service providers.
You could visit our website while remaining anonymous without registering an account. However, when you first visit our website we will ask for your consent to place cookies on your device and to track your website usage behaviour. Please be aware, this way we may collect automatically non-personally identifiable information, such as your IP address or device type. Yet if you like to create any User content or use certain features, we would require you to have a registered account.
We collect the following information that you provide us directly:
Basic Account Information
Providing a Profile picture or “About me” description is optional. Please consider that on HOBBLIFE your Profile picture and “About me” description will be visible to everyone on the Services and outside the Services through search engines. It’s your choice whether to include sensitive information on your profile. Please do not post or add personal data to your profile that you would not want to be publicly available. Your Profile contains a list of hobby categories you are currently joined to. That information is not visible for the other users. The Profile includes information about user's activity – e.g. displaying all published posts, blogs, questions, answers, marketplace ads, their exact number and also the total number of accrued points. Please note that the current number of available redeemable points and the list of coupons for which points were redeemed are available only to that respective user.
User Content includes your posts, blogs, questions, answers, photos, videos, comments, likes, votes, your listed ads on the Marketplace and all other information you provide or upload on our Services. Please consider that on HOBBLIFE your User Content will be visible to everyone on the Services and outside the Services through search engines. By posting any information or content via the Services, you should think carefully about what you are making public. Please note that certain information, such as your name and Profile may be publicly displayed on the Services along with your User Content. Please consider that your use of our Services is subject to HOBBLIFE’s Terms of Services as well.
Our users may communicate with each other by nonpublic direct messages through the Personal Messaging System we provide. If you use that feature, we will store and process your communications and information related to them, such as when sent or received. Please remember that even though it is personal messages, the recipient User may also store, copy and reshare the contents of your private communications.
Communication With Us
Metadata is usually technical data that is associated with your use of the Services or the Content you post. For example, metadata can describe how, when and by whom a piece of User Content was collected and how that content is formatted. You can add or may have Metadata added to your User content including hashtag, e.g. to mark keywords when create blog post, post or question, or uploading picture or video. This makes your User Content more searchable by others and more interactive.
We automatically collect the following information:
We and our third party service providers, including analytics and embedded content providers, may automatically collect certain information from you whenever you access or interact with the Services. We may combine this automatically collected log information with other information we collect about you. We do this to improve services we offer you.
Like other online companies, we receive technical information about your computer or other device that you use when you access our Services. The information we collect includes the Internet Protocol (“IP”) address or other unique device identifier (“Device Identifier”) for any device (computer, mobile phone, tablet, etc.) used to access the Services and the device type. A Device Identifier is a number that is automatically assigned or connected to the device you use to access the Services, and our servers identify your device by its Device Identifier. We also collect your browser type and version, version of the mobile application installed, internet service provider, browser language, time zone setting, geolocation information, referring/exit pages, date/time stamp, operating system. Some mobile service providers may also provide us or our third party service providers with information regarding the physical location of the device used to access the Services.
We may log certain information about your use of our Services and website traffic. The information we collect includes pages of our Services that you visit, the time and date of your visit, the time spent on those pages, your search terms and search results and other clickstream data. We may also store software crash reports and information about performance of our services for a specific user, as well as information about messages and advertisements that have been displayed (e.g. the fact that it has been displayed, its size, the website on which it was displayed, the time it was displayed). In addition, we may use third party services, such as Google Analytics, Mixpanel and Application Insights, that collect, monitor and analyze this type of information in order to increase our Service’s functionality.
Technology used to automatically collect information include the following:
Google Analytics service is provided by Google Inc. Google’s ability to use and share information collected by Google Analytics is restricted by the Google Analytics Terms of Service, available at: http://www.google.com/analytics/terms/us.html
http://www.google.com/policies/privacy/ You may learn more about how Google collects and processes data specifically in connection with Google Analytics at:
You may prevent your data from being used by Google Analytics by downloading and installing the Google Analytics Opt-out Browser Add-on, available at:
Mixpanel is analytics service provided by Mixpanel Inc.
You may opt-out of Mixpanel’s automatic retention of data at: https://mixpanel.com/optout/
MICROSOFT APPLICATION INSIGHTS
Microsoft Application Insights is analytics service provided by Microsoft, Inc.
Information on data collection, retention and storage in Application Insights is available at: https://docs.microsoft.com/en-us/azure/application-insights/app-insights-data-retention-privacy
For more information on the privacy practices of Microsoft, please visit the Microsoft Privacy & Terms web page: https://privacy.microsoft.com/en-US/
Provide Our Services
We collect, store, use and process information about you to provide you the services you request, to operate and maintain the Services and to carry out our obligations arising from your registration and any other agreement entered into between you and us, including to maintain your account and help you efficiently access your information after you sign in.
To gather metrics to better understand how users access and use our Services. For example, we may administer and track user activities on our Services to test, monitor and analyse the performance or the appropriateness of our Services and determine how to improve our content and features. We also use that information to optimize our Services and to diagnose and fix errors or other technology problems you may have with our Services.
Research And Development
We may use Personal Information to create non identifiable information that we may use alone or in the aggregate with information obtained from other sources, in order to help us to optimally deliver our existing products, to test changes in our Services or develop new features and products.
From time to time, Hobblife may perform research via surveys. All survey responses are voluntary, and the information collected will be used for research and reporting purposes to help us better serve our users by learning more about their needs and the quality of the products and services we provide. The survey responses may be utilized to determine the effectiveness of our Services, various types of communications, advertising campaigns, and/or promotional activities.
Marketing and Promotion
For marketing and promotional purposes, such as to send you news and newsletters, special offers, and promotions, or to otherwise contact you about products or information we think may interest you, including information about third party products and services. Also to administer contests, sweepstakes and promotions.
Safety And Security
We use information about you and your use of the Services to detect, prevent, investigate and respond to suspicious activities that may violate our terms and policies or be illegal or that may threaten the security, integrity or availability of our or third party’s products, systems and services. In particular: to verify accounts and activity and prevent unauthorized access to or use of our Services, to block suspected spammers, to investigate suspected fraud or abuse or situations involving potential threats to the safety of any person and any other wrongful and/or harmful behavior.
Comply with Law
To comply with legal and contractual obligations.
Communicate with you
We may use your information (including your designated email address) to contact you when we have to respond to your inquiries, including to answer support questions and investigate, respond to and resolve disputes and complaints. We should also provide notices to you regarding your use of our Services, such as sending you the requested coupons or notifying you for changes to our terms and policies or if your actions violate your agreement with us. Unless you have notified us otherwise, we may occasionally send you emails to keep you up to date about ongoing activities, promotional games and lotteries, unread notifications or any new features available on our Services.
With Your Consent
We use information about you where you have given us consent to do so for a specific purpose not listed above.
DATA RETENTIONWe will retain your personal information for no longer than necessary for the purposes for which it is processed. The length of time for which we retain information depends on the purposes for which we collected and use it and/or as required to comply with applicable laws. For example, if you register for an account on the Services, we retain your personal data for as long as you have an account with us and then for only as long as required for us to comply with applicable laws, discharge our contractual obligations to you, or defend our legal interests in connection with any claim or defence we could face before any formal dispute resolution body; to meet regulatory requirements, maintain security, prevent fraud and abuse or other harm, enforce our agreements, terms and policies, or fulfill your request to “unsubscribe” from further messages from us. We take reasonable measures to ensure that personal data is deleted or anonymized as soon as possible once the purposes for which personal data was collected have been fulfilled. We will retain depersonalized information after your account has been closed. Please note that your User Content and information you have shared with others will remain visible after you closed your account. The User Content associated with closed accounts will show an unknown user as the source. Closure of your account would not affect the licenses granted for the use and storage of the posted User Content as described in our Terms of Service.
INFORMATION SHARING AND DISCLOSUREWe do not share or disclose your private personal information except in the limited circumstances described here:
Publicly available information
Any information or content that you voluntarily disclose for posting to the Services, such as User Profile and User Content, becomes available to the public. If you remove information that you posted to the Services, copies may remain viewable in cached and archived pages of the Services, or if other Users have copied or saved that information. Any User Content that you make public is searchable by other Users and subject to use under our HOBBLIFE API. Please be aware that by posting User Content it would be available on the Services for indefinite period and regardless of your account existence.
Messages to other users
If you use our Personal Messaging System to communicate with other users we will store and share your direct messages with the user you communicate with.
Aggregated and Non-Identifying Information
We may share publicly or otherwise disclose the results of aggregated data about our users to third parties. In these situations, we do not disclose to these entities any information that could be used to personally identify you.
Third Party Service Providers
We may have third party service providers that perform functions on our behalf, such as hosting, analytics, fraud protection, etc. These entities have access to your personal information only as needed to perform their functions and they are obligated to maintain the confidentiality and security of that personal information. They are obligated not to use, sell, distribute or alter this information in any way other than to provide the requested services.
Third Parties With Whom We Do Business
Sweepstakes, Contests, and Promotional offers
We may offer sweepstakes, contests, and other promotional offers (any, a “Promotion”) that may require registration. By participating in a Promotion, you are agreeing to the official rules that govern that Promotion, which may contain specific requirements of you. If you choose to enter a Promotion, your Personal Information may be disclosed to third parties or the public in connection with the administration of such Promotion, including, without limitation, in connection with winner selection, prize fulfillment, and as required by law or permitted by the Promotion’s official rules, such as on a winner’s list.
We may need to share your information to a third party when we believe it’s required by law or to help protect the rights and safety of HOBBLIFE, our users or others, if:
(a) we believe that disclosure is in accordance with, or required by, any applicable law, regulation, legal process or governmental request;
(b) we believe it is necessary to protect the security or integrity of our Services (such as by sharing with companies facing similar threats);
(c) to enforce our agreements, terms and policies, or to investigate and defend ourselves against any claims or allegations asserted against us;
(d) to protect our Services, our users or the public from harm or illegal, fraudulent or unethical activities;
(e) to protect our or any third party’s legal rights and property;
(f) to protect the safety of the public or any person.
To the extent the law allows it, we will attempt to provide you with prior notice before disclosing your information in response to such a request. We may dispute such demands when we believe, in our discretion, that the requests are overbroad, vague or lack proper authority, but we do not promise to challenge every demand.
We may share your information in other ways if you have asked us to do so or have given consent.
INTERNATIONAL TRANSFERS and PRIVACY SHIELDIn order to provide you with our Services, we operate globally and may have entities and service providers in the United States and throughout the world. Your information collected by us and our Service Providers may be transferred, processed and stored in the United States or any other country they operate or maintain facilities and where the data protection laws may not provide equivalent levels of data protection as your country of residence. By allowing us to collect information about you, you consent to such transfer and processing of your data. We will take steps to ensure that your personal information receives an adequate level of protection in the jurisdictions in which we process it, including through: putting in place appropriate written data processing terms and/or data transfer agreements, using contractual clauses as approved by the European Commission or following an adequacy decision by the EU Commission. When we transfer personal data outside of the EU or EEA States, we ensure an adequate level of protection for the rights of data subjects based on the adequacy of the receiving country’s data protection laws, contractual obligations placed on the recipient of the data or EU-US and Swiss-US Privacy Shield principles. Our Service Providers (Microsoft, Google, Mixpanel, Vimeo) complies with the EU-US and Swiss-US Privacy Shield principles regarding the collection, use, sharing, and retention of personal data from the European Union and Switzerland.
MANAGING YOUR PERSONAL INFORMATIONYou have certain choices available to you when it comes to your information. You can exercise some of the choices by logging into the Services and using settings available within the Services or your account or by contact us as provided in the Contact Us section below to make a request.
Access and Modify Your Data
If you have registered an account, we provide you with tools and account settings to access, correct, delete, or modify the personal data you provided to us and associated with your account. If you choose to provide us with personal information, we encourage you to routinely update the data to ensure that we have accurate and up-to-date information about you. You may also access, correct, modify or delete your User Content, depending on the editing tools associated with that content. For example, any deleted content will be removed from third party sites from which it has been shared via the standard sharing features; however we have no control over deletions or changes to Your Content if it has been shared manually by others. When you make edits to Your Content, other users may be able to see the history of those edits in your profile activity and on content edit logs.
You can ask us to erase or delete all or some of your personal data (e.g., if it is no longer necessary to provide Services to you). We will use commercially reasonable efforts to honor your requests for deletion. However, this doesn’t apply to information that you have made public by posting on our Services or have made available to third parties yourself. Please note, however, that we may need to retain certain information for record keeping purposes, to complete requested services or to comply with our legal obligations.
Restrict, Object or Withdraw Consent
You can ask us to stop using all or some of your personal data (e.g., if we have no legal right to keep using it) or to limit our use of it (e.g., if your personal data is inaccurate or unlawfully held). If you have reason to believe that your personal data is inaccurate, unlawful, or no longer required, you can request that we restrict the processing and we will investigate the possibilities without delay. Where we rely on your consent to process personal data, you have the right to withdraw or decline your consent at any time and where we rely on legitimate interests, you have the right to object to that use. You can also ask us to change, update or fix your data in certain cases, particularly if it’s inaccurate. If you have consented to our use of information about you for a specific purpose, you have the right to change your mind at any time, but this will not affect any processing that has already taken place. Please note that if you withdraw your consent, this will not affect the lawfulness of our use and processing of your information on the basis of your consent before the point in time when you withdraw your consent. Please keep in mind that certain services will not be available if you withdraw your consent, or otherwise delete or object to our processing of certain personal information.
You can ask us for a copy of your personal data which you have provided to us in a structured, commonly used and machine-readable format (e.g. a CSV file) and the right to have that information transferred to another data controller.
Opt-out of receiving emails
When you join our Services by signing up for an account we may occasionally send you emails to keep you up to date about ongoing activities, promotional games and lotteries, unread notifications or any new features available on our Services. If you no longer wish to receive such communications from us, please follow the unsubscribe instructions or contact us using the contact details provided below. Please note that we may still send you certain communications relating to your account or use of the Services.
We are committed to resolving valid complaints about your privacy and our collection or use of your personal data. While we strongly encourage you to first raise any questions or concerns about your Personal Information directly with us, you have a right to lodge a complaint with the relevant supervisory authority.